BeatBox
Privacy Policy
Effective Date: March 9, 2026
BeatBox ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
Please read this Privacy Policy carefully. By using the Service, you consent to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly to us, including:
- Account Information: Name, email address, phone number, profile photo, and password when you create an account
- Profile Information: Bio, location, and other details you add to your profile
- Payment Information: Credit card details, bank account information, and billing address (processed securely through Stripe)
- Host Information: Space descriptions, photos, pricing, availability, and location data for listed spaces
- Communications: Messages sent through our platform between Hosts and Attendees
- Support Requests: Information provided when you contact customer support
1.2 Information Collected Automatically
When you use our Service, we automatically collect:
- Device Information: Device type, operating system, unique device identifiers, and mobile network information
- Usage Data: Pages viewed, features used, time spent on the Service, and interaction patterns
- Location Data: Approximate location based on IP address; precise location if you grant permission
- Log Data: IP address, browser type, access times, and referring URLs
1.3 Information from Third Parties
We may receive information from:
- Social Media: If you connect a social account, we may receive profile information
- Payment Processors: Transaction details from Stripe
- Analytics Providers: Aggregated usage and performance data
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process bookings and payments
- Create and manage your account
- Facilitate communication between Hosts and Attendees
- Send notifications about bookings, payments, and account activity
- Respond to your requests and provide customer support
- Personalize your experience and provide relevant recommendations
- Detect and prevent fraud, abuse, and security incidents
- Comply with legal obligations
- Send marketing communications (with your consent)
- Analyze usage trends to improve our Service
3. Information Sharing
We may share your information in the following circumstances:
3.1 With Other Users
- Hosts: See Attendee name, profile photo, and booking details when a booking request is made
- Attendees: See Host name, profile photo, space details, and contact information for confirmed bookings
- Public Profiles: Your name and profile photo may be visible to other users
3.2 With Service Providers
We share information with third-party vendors who perform services on our behalf:
- Stripe: Payment processing
- Firebase: Data storage and authentication
- Cloud providers: Hosting and infrastructure
- Analytics services: Usage analysis
3.3 For Legal Reasons
We may disclose information if required by law, court order, or to:
- Protect the rights, safety, or property of BeatBox, our users, or the public
- Enforce our Terms of Service
- Respond to legal process or government requests
3.4 Business Transfers
If BeatBox is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Retention
We retain your information for as long as:
- Your account is active
- Needed to provide you with our Service
- Required to comply with legal obligations
- Necessary to resolve disputes and enforce agreements
After account deletion, we may retain certain information for a limited period for legal and business purposes.
5. Your Rights and Choices
5.1 Account Information
You can access, update, or delete your account information at any time through the app settings. If you wish to delete your account entirely, please contact us.
5.2 Location Data
You can control location permissions through your device settings. Note that disabling location may limit certain features.
5.3 Push Notifications
You can opt out of push notifications through your device settings or within the app.
5.4 Marketing Communications
You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any marketing email or adjusting your notification preferences in the app.
5.5 Data Portability
You have the right to request a copy of your personal data in a portable format. Contact us to make this request.
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit using TLS/SSL
- Encryption of sensitive data at rest
- Regular security assessments and audits
- Access controls and authentication requirements
- Secure payment processing through PCI-compliant providers
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.
7. Children's Privacy
BeatBox is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete that information promptly.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we implement appropriate safeguards to protect your information.
9. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request information about data collection practices and specific data collected about you
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
- Right to Non-Discrimination: Not be discriminated against for exercising your privacy rights
To exercise these rights, contact us using the information below.
10. European Privacy Rights
If you are in the European Economic Area (EEA) or UK, you have rights under the General Data Protection Regulation (GDPR):
- Access: Request access to your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data
- Restriction: Request restriction of processing
- Portability: Request data in a portable format
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent where processing is based on consent
You also have the right to lodge a complaint with a supervisory authority.
11. Cookies and Tracking Technologies
Our web services may use cookies and similar technologies to:
- Remember your preferences
- Understand how you use our Service
- Improve our Service
- Provide personalized content
You can control cookies through your browser settings. Note that disabling cookies may affect functionality.
12. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Service or by email. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.
14. Contact Us